← Back to Home
Privacy Policy
Last Updated: December 22, 2024
1. Introduction
Kyoto Love Insight ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Service.
2. Information We Collect
2.1 Information You Provide
We collect minimal information from you:
- Situation Selection: The relationship situation you choose (new meeting, one-sided feelings, or unclear relationship)
- Payment Information: Processed by Stripe (we do not store credit card details)
2.2 Automatically Collected Information
- Usage Data: Browser type, device information, IP address
- Cookies: We use minimal cookies for essential functionality
- Analytics: We may use analytics services to understand how users interact with our Service
2.3 Information We Do NOT Collect
- We do not require account creation
- We do not collect your name, email, or phone number (unless you contact support)
- We do not store the content of your readings on our servers
- We do not track you across other websites
3. How We Use Your Information
We use the collected information for:
- Service Delivery: To generate and deliver your personalized reading
- Payment Processing: To process your payment through Stripe
- Service Improvement: To understand usage patterns and improve the Service
- Technical Support: To respond to your inquiries if you contact us
- Legal Compliance: To comply with applicable laws and regulations
4. Data Storage and Retention
- Readings: Generated readings are delivered instantly to your browser and are not stored on our servers
- Payment Records: Transaction records are retained by Stripe according to their policies
- Usage Logs: Server logs are retained for up to 30 days for security and debugging purposes
5. Third-Party Services
We use the following third-party services that may collect information:
5.1 Stripe (Payment Processing)
- Processes all payment transactions
- Collects payment information according to their Privacy Policy
- PCI-DSS compliant for secure payment handling
- Privacy Policy: https://stripe.com/privacy
5.2 Netlify (Hosting)
5.3 Groq (AI Service)
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties.
We may share information only in the following circumstances:
- Service Providers: With third-party services necessary to operate the Service (Stripe, Netlify, Groq)
- Legal Requirements: If required by law, court order, or government regulation
- Business Transfer: In connection with a merger, acquisition, or sale of assets
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request information about data we hold about you
- Deletion: Request deletion of your data (limited due to minimal data collection)
- Correction: Request correction of inaccurate data
- Objection: Object to certain processing of your data
- Portability: Request a copy of your data in a portable format
To exercise these rights, contact us at: support@kyotoloveinsight.com
8. Cookies and Tracking
We use minimal cookies for:
- Essential Cookies: Required for the Service to function (e.g., payment session)
- Analytics Cookies: To understand how users interact with the Service (optional)
You can control cookies through your browser settings. Disabling essential cookies may affect Service functionality.
9. Data Security
We implement reasonable security measures to protect your information:
- HTTPS encryption for all data transmission
- Secure serverless architecture with minimal data storage
- Regular security updates and monitoring
- Payment processing through PCI-compliant Stripe
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
10. Children's Privacy
Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
12. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information (we do not sell data)
- Right to deletion of personal information
- Right to non-discrimination for exercising your rights
13. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
- Legal basis for processing: Consent and legitimate interests
- Right to withdraw consent at any time
- Right to lodge a complaint with a supervisory authority
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.
15. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: support@kyotoloveinsight.com
16. Data Protection Officer
For privacy-related inquiries, you may contact our designated privacy contact at the email address above.
← Back to Home